Fees

Mixed billing means that patients will now pay a ‘gap payment’ for appointments. A gap payment is an out-of-pocket cost that is the difference between the practice’s private fee and your Medicare rebate.

However, some patients will continue to be bulk billed.

Access to healthcare is very important to us. Therefore, certain patients will continue to be bulk billed. 

Children under 16, Age Pensioners Concession card holders, HCC and DVA card holders will continue to be bulkbilled.  

Chronic Disease Care Plans, Mental Health Care Plans and Covid Vaccines will continue to be Bulk Billed

You will be charged the full consultation fee to your credit or debit card at the end of your appointment.  Full payment of your account is required on the day of consultation. 

We can then electronically process your Medicare rebate on your behalf. The rebate should appear in your bank account within 1-2 business days. We recommend that you ensure your bank details are up to date on my.gov.au to avoid any delays in receiving your rebate. Patients who are not bulk-billed or concession card holders should expect an out-of-pocket fee of approximately $30 for a standard consultation.

Private fees also apply for telehealth appointments. 

Our reception staff will always try to give you the most accurate advice possible about the costs of your appointment ahead of time. However, please keep in mind that the reception staff will only be able to offer you advice based on the information you provide and that your type of consultation may vary in your appointment.

Key indicators that will change the cost of your appointment include the length (time) of your appointment, how many issues you discuss with the doctor, and whether there is a procedure involved in your appointment. We have tried our best to keep the gap payment as consistent as possible across all appointment types so that patients do not experience too much variation.

A $30.00 non-attendance fee applies for all appointments not cancelled within 2 hours of the appointment time and will need to be paid prior to any future appointments. 

Our practice for the last 15 years has been a bulk billing practice. Our doctors believe in providing the highest quality in patient care without compromise and as such a change is now required so that Jindalee Care Medical Practice can continue to provide you and your family with that patient care.  Unfortunately, the Medicare rebate, your rebate, set by the government only covers a small portion of the costs of providing a high-quality medical service.  

We are a locally owned small business, like many other general practices.  Successive Federal Governments have frozen your Medicare rebate or only increased it marginally.  The costs of running our practice have continuously increased over time, like most households, businesses, and industries in our economy.  We can no longer absorb this cost if our practice is to keep its doors open and provide the quality care, we pride ourselves on.

See below a summary of the fees that you will most commonly be charged.